This page contains additional information for the benefit of our clients.
Recording Media
We can receive recordings in a wide range of formats: Mini Disc, Standard Cassette, Mini Cassette, Micro Cassette, CD, DVD, or any digitally encoded file either streaming over the internet or uploaded to a server (see below).
If you have a digital file, this can be uploaded to us via ftp or from this page of our site directly to our server. There is no limit on file size, nor on the number of files that you can send. Please note however that large files may take some time to upload (several hours), depending on the speed of your internet connection.
Transcription Types are defined on the side of this page as a general guide to common terminology, but we would be happy to provide your transcript in any form you wish. Unlike many transcription companies, there is no change to the price of the work depending on whether you want Verbatim, Intelligent Verbatim or Intelligent transcripts. Scripts take a little longer so cost, on average, 30% more than plain audio transcripts.
Other Services
Below are a number of links to services that compliment those of Take A Letter. You may find these useful, particularly if you are trying to out-source aspects of your business. These companies provide a range of services, from supplying dictation equipment to operating a 'virtual receptionist' service for those who need their telephones to be permanently manned but wish to save on the expense of employing full-time personnel.
For the supply of all your dictation equipment, Speech Write provides everything you need. We recommend the use of the Olympus DS range of digital speech recorders. Call 0121 236 2626, or email info@speechwrite.com.
If you are considering acquiring an 0800 or 0845 telephone number, or would like to find out about provision of a fully manned 'virtual receptionist' telephone answering service, we recommend Response Answer-Call, an established, efficient and cost-effective provider of telephone answering services. Call 0800 389 2956, or email sales@response-answer.co.uk.
If you need technical assistance with your IT system, again without the excessive cost of employing permanent staff, try the innovative off-site support of Office Annex.